The more we interact online, the more disputes will happen in that medium. ODR (Online Dispute Resolution) is an extension of ADR (aka Alternative /Appropriate Dispute Resolution). ODR is becoming the defacto way to resolve cyberspace disputes. It only makes sense! There is some interesting things going on in the field of ODR. In late […]
Parameters to consider if your organization wants to resolve its' disputes online
December 6, 2009 by · Leave a Comment
Chief Mediation Officer: One of many ways to imbed the spirit of mediation in your organization
December 2, 2009 by · Leave a Comment
I came across this insightful article yesterday; Enhancing enterprise collaboration: the role of conflict and mediation, posted on Wikinomics. Authored by Marilyn Davison, it echoed a number of my own thoughts of how organizations can move to a truly collaborative culture, and a few other good ones I hadn’t thought about! A veteran of organizational […]
10 Metaphors for a Mediator on the journey to settlement
November 10, 2009 by · Leave a Comment
Mediators help people in conflict find their common ground, and build consensus on how to resolve/settle their conflict. The journey to settlement can follow any number of paths. Metaphor provides one way that mediators think about their role in that journey. There is much potential with a metaphor. More than invoking minor changes in behaviour […]
8 Lessons for mediators as learned from the Wayfinders, the greatest navigators ever
November 5, 2009 by · 1 Comment
This week I’m reading Wade Davis book, The Wayfinders – Why Ancient Wisdom Matter in the Modern World and listening to him on radio, as he delivers this years CBC – 2009 Massey Lectures on the same topic. Totally fascinating in part because of the persona of the author/lecturer, in part because of the context […]
The ways of "yes, and" is a way to discover your collaborative potential
October 29, 2009 by · 2 Comments
If there is a better way than a genuine Yes, and to bridge personal differences, I’m open to it! Yes combined with a sincere And (YES/AND), instead of but, opens up a world of potential. This was hit home again to me last week during a workshop session on games and exercises to stimulate creativity […]
