Becoming a conflict competent leader helps build your emotional intelligence

Your employees want you, as leader, to become more emotionally intelligent. You, on the other hand, think your skill building priorities should focus on technology and finance. Such was the disconnect, between employees and C-Suite executives, as this chart shows from a recent survey of 4,000 professionals, by The Economist. Building emotional intelligence In his […]

Restorative Justice: The people are more than ready for it

I attended my local Restorative Justice society’s AGM last weekend. It was a full house.  My sense is that in my location, and Canada for that matter, the people are more than ready, in a very receptive mood, to an expansion of restorative justice.   Restorative Justice Victoria (RJ Victoria) is a small nonprofit organization – staffed by three […]

Getting to Hello: A Strategy For Facing Unfamiliar Territory

Picture this – You are in a foreign land, and feeling uneasy. You’re crowded around a table, with people that you barely know. The conversation feels awkward. The food is different. You’re confused. Not in control. You ask yourself, what’s next? Yesterday, I did a workshop, on cross-cultural conflict management, for my local Inter-cultural Association. For […]

Superheros in Cross-Cultural Conflict Management

An icebreaker activity I often use in training workshops is ‘Superhero’. I learned this activity via Thiagi. Here’s how it goes… I divide participants into small subgroups of 3-4. I ask them to identify a superpower that would help them be more successful in the training topic. I give them a few minutes to share […]

Respectful Workplace and Construction Companies

Employee: “What do you mean I can’t tell him to fuck off?” Boss: “No, you can’t. Our new Respectful Workplace Policy requires that people treat each other civilly and politely. Telling him to f-off won’t cut it anymore.” Established construction companies are in transition. Historically, the construction industry, especially worksite tradespeople and workers, more-or-less accepted […]