Although its been a month since I attended the Mediation Business Summit, I thought I’d share a few of my takeaways from the event. About the Summit The Summit was a multi-day event via telephone and web, designed for dispute resolution professionals by dispute resolution professionals, Tammy Lenski and Amanda Bucklow. Sessions featured business management, […]
Getting to Resolution: Turning Conflict into Collaboration – Video book review
October 19, 2010 by · Leave a Comment
I’m always on the lookout for ideas and frames that give context to my work. Recently I came across Getting to Resolution: Turning conflict into collaboration by Stewart Levine. It does just that. It touches my buttons; collaboration, conflict, resolution, mediation, community, systems thinking, to name a few. In this short video (can’t see it? […]
Triangulate conflict to find the sweet spot of resolution
October 15, 2010 by · 5 Comments
One of my earliest professional gigs was as a land surveyor. One technique surveyors use is triangulation, finding a position or location based on two other, known fixed points. Triangulation, i.e., cross-checking, is also a technique used by resolutionaries, such as mediators. We use multiple sources of information, signals, to locate that sweet spot of […]
Your Mission: Create a Global Online Dispute Resolution (ODR) System
September 18, 2010 by · 3 Comments
How do you create a global dispute resolution system? Its happening now. Momentum is building to define a global Online Dispute Resolution (ODR) system to handle cross-border, low value disputes. An ODR and Consumers 2010 Forum will be held in Vancouver on November 2 and 3, 2010 to keep the ball rolling. ODR and Consumers […]
The Long Tail for Conflict Prevention
September 6, 2010 by · Leave a Comment
The long tail applies to more than just business. It applies to our most basic needs, such as health and safety. The sooner we invest in positive prevention-oriented programs, the better off as a society we’ll be. The long tail… The long tail refers to the statistical property that a larger share of population rests […]
