How to build dispute resolution capacity in public jurisdictions and systems

Conflict is part of our lives, from Day 1.  Disputes happen; all kinds of disputes.  Public jurisdictions, and systems, should ensure that there are sufficient resources available for people and organizations to resolve disputes.  They should.  Few do. How to build local capacity Larry Susskind is a leading figure in the field of public dispute […]

At the CORE: How social media is re-shaping the business of conflict resolution

As part of the CORE Conflict Resolution Clinic speaker series, I gave a presentation last week on the topic of how social media is re-shaping the business of conflict resolution. The audience was 18 arbitrators, mediators, lawyers, tribunal officers, and other conflict resolution professionals.  The talk was held in the office of KPMG, in downtown […]

Tangles: Video book review

Things happen. For writer Sarah Leavitt‘s mother, Alzheimer’s disease happened. The disease transformed her mother, and her family, forever.  Tangles: A story about Alzheimer’s, my mother and me, is Sarah’s account of that journey. I loved Tangles. The author writes both prose and comics, and she uses both to advantage in putting forward a compelling […]

Resolution Road

  Last week I did a presentation for my local Chamber of Commerce.  The topic was dispute resolution for small business.  You can see it here, on SlideShare. In preparation for the presentation, I was looking to create a simple diagram that conveyed my approach to thinking about, and dealing with conflict, and that I […]

Opportunity: A Chance to Resolve Your Dispute Online for Free

Over the last couple of months I’ve been engaged to an Online Dispute Resolution (ODR) project initiative, being sponsored by leading British Columbia justice and mediation organizations.  There is an immediate opportunity to get your civil dispute resolved, for free, as part of this initiative.  Here’s the deal: The Opportunity Are you involved in a […]