Our calendar says a new year is about to start. How do we want the coming year to play out for ourselves? What will we resolve to do? As a mediator, when the parties are at loggerheads, unable to leave their position, e.g., I’m right, he’s wrong, I often remind the folks that we all […]
Parameters to consider if your organization wants to resolve its' disputes online
The more we interact online, the more disputes will happen in that medium. ODR (Online Dispute Resolution) is an extension of ADR (aka Alternative /Appropriate Dispute Resolution). ODR is becoming the defacto way to resolve cyberspace disputes. It only makes sense! There is some interesting things going on in the field of ODR. In late […]
10 Metaphors for a Mediator on the journey to settlement
Mediators help people in conflict find their common ground, and build consensus on how to resolve/settle their conflict. The journey to settlement can follow any number of paths. Metaphor provides one way that mediators think about their role in that journey. There is much potential with a metaphor. More than invoking minor changes in behaviour […]
8 Lessons for mediators as learned from the Wayfinders, the greatest navigators ever
This week I’m reading Wade Davis book, The Wayfinders – Why Ancient Wisdom Matter in the Modern World and listening to him on radio, as he delivers this years CBC – 2009 Massey Lectures on the same topic. Totally fascinating in part because of the persona of the author/lecturer, in part because of the context […]
The ways of "yes, and" is a way to discover your collaborative potential
If there is a better way than a genuine Yes, and to bridge personal differences, I’m open to it! Yes combined with a sincere And (YES/AND), instead of but, opens up a world of potential. This was hit home again to me last week during a workshop session on games and exercises to stimulate creativity […]