Last week I did a presentation for my local Chamber of Commerce. The topic was dispute resolution for small business. You can see it here, on SlideShare. In preparation for the presentation, I was looking to create a simple diagram that conveyed my approach to thinking about, and dealing with conflict, and that I […]
Opportunity: A Chance to Resolve Your Dispute Online for Free
Over the last couple of months I’ve been engaged to an Online Dispute Resolution (ODR) project initiative, being sponsored by leading British Columbia justice and mediation organizations. There is an immediate opportunity to get your civil dispute resolved, for free, as part of this initiative. Here’s the deal: The Opportunity Are you involved in a […]
Midwives and Mediators: Facilitating new beginnings
Midwives and mediators have much in common. I’m convinced. Last week I read Ami McKay‘s excellent, and popular, novel, The Birth House. Set in small town Nova Scotia in the early 20th century, the story initially orients around an elder midwife, and her young protege. Using traditional herbs and remedies, they help local women through […]
Looking ahead: How would Seth Godin market mediation?
Almost 5 years ago, Seth Godin wrote a post about the challenges of marketing climate change. In that post, he said: “It doesn’t matter what you market. Human beings want: – totems and icons – meters (put a real-time mpg or co2 meter in every car and watch what happens) – fashion – stories – […]
Twelve Steps to a Compassionate Life: Video Book Review
Compassion is an attitude. It’s principled and consistent concern for another. It’s about putting yourself in someone else’s shoes, feeling their pain, as though it where your own, and entering generously into their point of view. It’s not about pity or feeling sorry for someone else. To be compassionate is to live the golden rule; […]