Welcome! Here’s a bit about me, Ben Ziegler:
I am an independent Workplace Conflict Management and Fairness professional.
My mission is to facilitate fair outcomes; in the workplace, and in the community.
My conflict management services:
- 1-1 Coaching: Individual and 360 assessments. Conflict management action plans.
- Interpersonal Mediation: Facilitated conversations. Dispute resolution. Workplace restorations.
- Systems Consulting: Process design. Respectful workplace. Training and education.
I also work as a community consultant, collaborating with nonprofits and civic organizations.
I deliver custom training workshops, and public speaking, on conflict management and collaboration topics.
I am certified in the Conflict Dynamics Profile ® assessment instrument, a Certified Workplace Fairness Analyst, and a Certified Professional Consultant on Aging. Visit my profile on the BC Mediator Roster (since 2002).
My core belief is that good things can happen when people come together, feel safe in the process, and have constructive conversations about things that are important to them.
More About My Background
I started off my professional life in the construction business, as a construction project manager and surveyor, in Alberta, in the late ’70’s. Shifting to the high tech sector in the mid-80’s, I worked as a business analyst and project manager with international consulting firms, Accenture and Sierra Systems, until becoming an independent consultant in 2001.
Taking my cue from some sticky workplace conflicts I unexpectedly found myself in, I immersed myself in a conflict resolution training program, through the Justice Institute of BC. It seemed my business analysis skills would come in handy, as a mediator! I began working part-time as a professional mediator in 2003, and today, continue to do both conflict management and community-oriented work.
My professional work has involved me in all sectors, for many different industries, across Canada, and internationally, in person, and online. I’ve been fortunate.
I’m active in various communities; including: Family Caregivers of BC, Inter-Cultural Association of Greater Victoria, Elder Friendly Community Network, Canadian Executive Service Organization, Greater Victoria Placemaking Network, and Toastmasters. I enjoy contra dancing, reading, golf, and hanging out with neighbours. I am married with two adult children.
One of my pet ‘big picture’ projects is to advocate and promote the role that family caregivers play in the community, and society-at-large. Read more about my interest in Development of a Care Grid.
On This Website
On this site, you’ll find my blog; started in 2009. Since then I’ve posted over 300 articles; mostly on collaboration and conflict management. I’ve created resources that you can access and download, for free; e-books, checklists & templates, presentations, case studies…. I also offer an e-learning course on Virtual Collaboration.
I hope some of what you find helps you become more conflict competent and collaborative, in your workplace, community, and personal life.
Work With Me?
If you are considering whether to use my services, please call me, at 1-250-516-3936, for a free consultation. Or, fill out the Contact form, and I’ll be in touch.
Thank you for your interest,