Putting yourself in the other person’s shoes is a good thing. And, if you’re a professional service provider, doubly so. What goes on in your client’s mind? What triggers them, to feel that they were served well, by you? A current project I’m working on is to create a product that will help professional service […]
Collaboration & Conflict Management Specialist serving SMEs, nonprofits and local governments
About Collaborative Journeys blog
This blog explores diverse ways to succeed through better communication and collaboration. I appreciate you being here. –Ben Ziegler
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Welcome
Welcome! Here, you'll find stories, tools, and inspiration for working better, together. I (Ben Ziegler) help individuals and small organizations deal with their communications and conflict management challenges. I'm based in Victoria, BC (Canada).