Ever had to smile at work, even when you didn’t want to? Or, show empathy and warmth to someone you’re caring for, when you are at your wits’ end? Or, stayed silent when what you really wanted to do was speak up? I got my hand raised. All of these workplace actions involved ‘emotional labour’. […]
Collaboration & Conflict Management Specialist serving SMEs, nonprofits and local governments
About Collaborative Journeys blog
This blog explores diverse ways to succeed through better communication and collaboration. I appreciate you being here. –Ben Ziegler
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Welcome
Welcome! Here, you'll find stories, tools, and inspiration for working better, together. I (Ben Ziegler) help individuals and small organizations deal with their communications and conflict management challenges. I'm based in Victoria, BC (Canada).