This flowchart outlines the process I follow in my mediation practice. The process is the essentially the same for both online and face-to-face mediation.
Here’s a brief description of each step in the process:
- Request Assistance. I am contacted, by one or more parties, to assist with dispute resolution.
- Situation Assessment. Background information is collected through conversation with the parties. The situation is reviewed to determine if mediation is an appropriate way to address the issues in dispute.
- Draft and Sign Agreement-to-Mediate. An Agreement-to-Mediate is drawn up. Signed by all parties to the mediation, this agreement outlines expectations and obligations, including fees, for each party participating in the mediation process.
- Mediation Working sessions. I facilitate dialogue around issues and interests of importance to the parties. I help the parties find common ground, frame resolution options, and negotiate the terms of settlement.
- Draft and Sign Settlement Agreement. I work with all the parties to draw up a Settlement Agreement. The Agreement outlines the actions that each party commits to, and what the parties agree to will happen if they don’t.
- Mediation Wrap-up. To bring closure the mediation process, relevant materials are packaged and transferred to the parties, and the parties are surveyed on their mediation experience.
- Other Options. As mediation is voluntary, any of the parties (including the Mediator) may end the mediation at any time. I can assist with identifying and/or facilitating other ways to resolve the dispute.
