Oh Canada: Diversity in the workplace?

Yesterday, July 1, was Canada’s birthday.  “Officially”, we’re 146 years old.   O Canada is our national anthem. Canada has two official languages.  Most of us feel good about the diverse and multi-cultural nature of our country.  Yet, welcoming diversity, and people who are different from us, can be a challenge, in small and big ways. […]

Shopping for Dispute Resolution Services in the Year 2025

We’re amok in information.  We know it.  We feel it.   “90% of data in the world today has been created in the last two years.” (source: IBM)  Yet, with intention and considerable effort, you can curate and make sense of information, connect conversations in the data “stream”, and get a feel for what lies ahead. […]

Geek Girls: The Next Dispute Resolution Superheroes?

Fifty years ago there was only a few different communication channels.  If you wanted to have a conversation with someone, you had two basic options; meet in-person or call them on the telephone.  Today, thanks (or no thanks, as the case may be) to technology, your options have increased, a lot… add to the above: email, text, internet […]

Place-based Conflict Management

In our global village world, we are more likely to buy into ideas and approaches developed somewhere else, in a different place.  This is certainly true in the conflict management arena; whether its interest-based negotiation, more prisons, or Online Dispute Resolution (ODR).  No matter if good or bad, these other ways can distract us from […]