A Communications Code of Conduct for Virtual Boards of Directors

Some recent client interactions, one local and the other virtual, has me reflecting, once again, on the communication differences between in-person and virtual; this time, especially as it applies to Boards of Directors. I’ve sat on various nonprofit boards over the years, and followed the happenings of many others, nonprofit and private, from afar. Most […]

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A Conflict Christmas Carol [A poem]

[Riffing on the basic storyline from A Christmas Carol (Charles Dickens’ novella), I came up with this poem. Happy holidays!] He walked the streets, not seeing Yet, right he was, never wrong Quick to judge, quick to his trigger. At a festive party one day, he was surprised When the other declared, “you are like […]

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Remembering the Brilliance of Ursula Franklin: The Real World of Technology

Ursula Franklin died last month, in Toronto. She was 94. Ursula Franklin was a “Canadian giant” for a whole lot of reasons; she was a world-renowned physicist, feminist, Quaker, author, pacifist, professor, Holocaust survivor, public intellectual, mother, and mentor. She was honoured as an Officer of the Order of Canada in 1982 and with the […]

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Summer Fun and Learning at Toastmasters

I’ve been part of a local Toastmasters club for the last two years.  This was my first foray into the Toastmaster’s world. We meet once a week; early morning (6:55-8:15 a.m), at a local community centre. Toastmasters and my experience with Toastmasters Toastmasters focus is to provide a supportive environment to improve public speaking. Toastmasters originated in […]

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Communication Breakdown – A day-in-the-life story of a home care service provider

So much of our daily conflicts have communication breakdown as their root cause. By improving our communication skills, our abilities to “make common”, we give ourselves a huge leg up, when it comes to working with others and effectively managing conflict. Jennie’s story Jennie is a home care service provider. Her job is to provide […]

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