The Trust Battery: Keep it positively charged to energize your workplace relationships

“Jim is probably going to freak out if I disagree with him, and I’m ok with that.” “Miriam delivers, when I give her a job to do.” “I know Yuri will do the right thing.” Those are all statements of “trust”. You trust that they still truly care about you, even when you disagree with […]

Is swearing good for you and your team?

I feel like I’m opening a can of worms with this post, about swearing. I’ve been blogging for ten years. This is my 401st post. I rarely swear. As best as my memory serves me, the number of times I’ve cussed on this blog is not far removed from zero. That seems a bit odd […]

The quality of our relationships determines the quality of our lives

Esther Perel says, “the quality of our relationships determines the quality of our lives.” Perel, the popular Belgian psychotherapist and relationship expert, has made it her mission to help us improve how we connect. Over the years, I’ve discovered and adapted much from experts in human relationships (e.g., John Gottman’s magic relationship ratio); to my work, […]

Ear Hustle – A podcast about prison life that builds bridges between us and them

You can’t hate someone whose story you know. I recently discovered the Ear Hustle podcast. “Ear Hustle brings you the stories of life inside prison, shared and produced by those living it. The podcast is a partnership between Nigel Poor, a Bay Area visual artist and Earlonne Woods, formerly incarcerated at San Quentin State Prison, and was co-founded with […]

The technological future of conflict management is a mixed bag of goodies: My 2018 findings

Having spent many years in the information technology business, I retain a soft spot for technology. Once I thought technology was the Holy Grail for furthering social justice. That dream has faded somewhat over the decades. Nevertheless, promise holds external… here are ten of my favourite technology-oriented conflict management findings of 2018: Are men talking […]