Shalom: Dispute and conflict and educational moments in a nonprofit board

Disputes are conflicts, our differences, brought to light. In 14 years of mediating business and community disputes, I’ve observed that a dispute is also, as often as not, a proxy for a hitherto unexpressed conflict, be it a gap in communication, a feeling that somethings not quite right, here, a hot button pushed… the list […]

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It’s the leaders’ responsibility to confront sexual harassment in their workplace

Culture starts at the top of the organization. The bottom line is that its the organization’s leaders who must take responsibility, lead the charge, for making the workplace safe, free of unwanted sexual harassment. Sexual harassment in the workplace is pervasive The American Heritage Dictionary gives the sexual harassment definition as: The making of unwanted […]

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Communication and Diplomacy: The skills workplace managers need to improve most

Raise your hand if you’ve been witness to a workplace conversation that goes something like this? Employee: I wish you had checked with me before making the decision. Manager: I just assumed that it worked for you. Employee: It puts me in a difficult position with the team. Manager: Don’t worry. I’ll talk to them. […]

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Show me: Restorative Justice

Remember “show and tell” time when you were small? It wasn’t “tell and show” time. It’s “show”, first, for a reason. A local ‘show’ came my way this week. It was from the terrific folks at Restorative Justice Victoria. Restorative Justice video (video not displaying? click here to watch it on Youtube) Restorative Justice Victoria’s (RJ […]

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The CEO, The Profits, and The Conflict

The Canadian Pacific Railway (CPR) has been around almost as long as the nation state of Canada. The CPR was incorporated in 1881.  The last few years have been good ones, for CPR shareholders. Yet, that “success” may have come at a price, workplace culture, as last weekend’s Globe and Mail feature on the CPR […]

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