LADDERS: A Model for Scaling Constructive Behaviours in Your Organization

“It’s important that we reach out to them, and see it from their perspective.” “We need to be able to speak up, express our emotions, and say what’s on our mind.” “Let’s reflect on that option. I’m sure that with a bit of creative re-jigging, we can find a better solution.” Those are all constructive  […]

Black and White: The Colours of Conflict [A Poem]

[Last Thursday night I attended Poems of Colour, an evening of local poetry, where I live, that celebrates diversity and explores the themes of race and ethnicity. There were many young poets reading. The MC was Victoria’s Youth Poet Laureate, Argutu Ali. The event was sponsored by the City of Victoria, and held at at […]

3 Mutual-benefit strategies to reduce conflict and improve the land-use application process

Land-use applications are a rich source of conflict, almost everywhere. That’s certainly my experience, here in Victoria. Too often, the interests of developers, public administrators and community members are in conflict, especially when a rezoning, or amendment to the Official Community Plan, is required.  It’s not uncommon for changes proposed by a developer to be […]

Cultivate a ‘critical thinking’ mindset to improve the quality of your work and life

In the 2018 RBC Royal Bank report, Humans Wanted: How Canadian youth can thrive in the age of disruption, active listening, speaking, critical thinking, and reading comprehension are at the top of the list of “projected skills demands, for all occupations”.  IMHO, of those top four “most important” skills, critical thinking doesn’t get enough attention, […]

Psychologically androgynous individuals make good collaboration partners

What if you could work or partner with someone whose behavioural response to conflict always seemed right, no matter the situation? They were assertive when needed. They were nurturing when needed. How unique would that be? You’d love collaborating with that individual, right? What would it take to be that individual? Psychological androgyny Men have […]