Shalom: Dispute and conflict and educational moments in a nonprofit board

Disputes are conflicts, our differences, brought to light. In 14 years of mediating business and community disputes, I’ve observed that a dispute is also, as often as not, a proxy for a hitherto unexpressed conflict, be it a gap in communication, a feeling that somethings not quite right, here, a hot button pushed… the list […]

It’s the leaders’ responsibility to confront sexual harassment in their workplace

Culture starts at the top of the organization. The bottom line is that its the organization’s leaders who must take responsibility, lead the charge, for making the workplace safe, free of unwanted sexual harassment. Sexual harassment in the workplace is pervasive The American Heritage Dictionary gives the sexual harassment definition as: The making of unwanted […]

How conflict grows from “something’s not right, here” to “see you in court”

It’s crazy how something that’s a minor annoyance to us can mushroom into a full-blown dispute. Apart from my own mushrooms, I see this all the time, as a mediator. One party has a gut feeling that somethings not quite right. Before the dust has settled on that feeling, its magnified into something bigger. They […]

Manage your Workplace Conflict Fires as if you were a Forest Fire Control Expert

A good part of my home province, British Columbia, is on fire. I’m grateful, in more ways than one, to those who are fighting those fires. Due to the hot and dry conditions, there are hundreds of forest fires currently active, many of them out-of-control, across British Columbia. 14,000 people have, so far, been forced to […]

Seven Tips for Mediators based on insights from the climate change discourse

I was at a social gathering the other night. My conversation partner was lamenting that their message, they work for an environmental agency, wasn’t getting through. Paraphrasing my friend, “All the facts are there. The planet is at peril. People still don’t get it, though.  They carry on, as usual.” Alert to a timely opportunity […]

CESO support of Aboriginal communities’ development in Canada informs its International work

Last week, the Canadian Executive Service Organization (CESO) sponsored an event in Victoria, coinciding with CESO’s 50th anniversary and National Volunteer Week. The event welcomed Volunteer Advisors, local government and community leaders, clients, and supporters. I’m a Volunteer Advisor with CESO. I attended. CESO is an international development organization working in Canada, with Aboriginal communities, and around the […]

Communication and Diplomacy: The skills workplace managers need to improve most

Raise your hand if you’ve been witness to a workplace conversation that goes something like this? Employee: I wish you had checked with me before making the decision. Manager: I just assumed that it worked for you. Employee: It puts me in a difficult position with the team. Manager: Don’t worry. I’ll talk to them. […]

Show me: Restorative Justice

Remember “show and tell” time when you were small? It wasn’t “tell and show” time. It’s “show”, first, for a reason. A local ‘show’ came my way this week. It was from the terrific folks at Restorative Justice Victoria. Restorative Justice video (video not displaying? click here to watch it on Youtube) Restorative Justice Victoria’s (RJ […]

The CEO, The Profits, and The Conflict

The Canadian Pacific Railway (CPR) has been around almost as long as the nation state of Canada. The CPR was incorporated in 1881.  The last few years have been good ones, for CPR shareholders. Yet, that “success” may have come at a price, workplace culture, as last weekend’s Globe and Mail feature on the CPR […]

Use diverse strategies to create workplaces that better benefit women

Today is International Women’s Day. The UN adopted ‘women in the changing world of work’ as its’ theme for International Women’s Day 2017. On that front, UN Women has a few facts you should know, starting with the wage gap: From the Executive Director of UN Women: “Achieving equality in the workplace will involve governments’ targeted […]