Public Good: It starts with seeing the big picture in small things

There is a stone in the forest across the waters, the Straight of Juan de Fuca, from where I live. Its a small stone. I haven’t seen it, though apparently, when I locate it, I will hear what ‘quiet’ sounds like. The quiet results from the interaction of many connected things, extending far from that […]

Facing The Conflict Monster

“Knowing I’m a weak person, my mom advised me that whenever I felt scared or fearful, that’s exactly the right moment to jump in head first to face the monster by looking him in the eye. And I’ve found that when I get that close to the “monster”, I stop being afraid because I lose […]

Community Kitchens spur Connection, Ideas and Partnership

Last week I led a session at PeopleFocus, an HR conference, focused on collaboration, for credit union professionals. One of the keynote speakers was Tonya Surman, CEO of the Centre for Social Innovation (CSI), Canada’s premier co-working space for social entrepreneurs. Her mention of the CSI ‘Salad Club’, and its role in building a culture of collaboration, and […]

Virtual Collaboration e-course helps you make a difference

I’m feeling ok.  My e-course, Virtual Collaboration: Effective Communications, Strategies and Tools for Working Together from a Distance, is ready and shipped. Get it here. Ever since I first read Stafford Beer’s ‘Designing Freedom’ (created for 1973 CBC Massey Lectures) over 30 years ago, I have taken a cup half full view on technology. Sure, technology frustrates, infuriates, […]

International Facilitation Week’ Twitter Chats – October 22 and 23

As part of International Facilitation Week 2014,  on October 22 and October 23, renowned UK facilitator @MartinGilbraith and I are hosting a couple of Twitter chats. Martin and I did this (chats) last year, too.  They were a fast-paced virtual exchange, and dare I say – good fun, for all. The chats are the initiative of the International Association […]

Listener as Storyteller

It’s Conflict Resolution Week, here in BC.  The theme is #LetsTalkItOut.  Before we talk, though, better to listen.  Right? And with being a really good listener, one understands the others’ story. We become a storyteller, too. Why listen? A large chunk of what we communicate between us is unsaid. This fact tends to get magnified […]

AM-FM: A Formula for High-Context Virtual Communications

With all the time you spend online, wouldn’t it be nice if you could communicate more in ways that don’t leave you feeling that you sold out, stooping to the lowest common denominator?  I’m talking to you – high-context communicator.  How can you feel more authentic, real, in your virtual communications? The high-context virtual communications […]

The Price of Convenience: Loss of Connection and Relationship

With a few keyboard strokes, you have it; whatever it is.  A book, groceries, someone to clean your home…  And, at such a convenient price,too!  What’s the rub?  How about loss of connection and relationship?  From a Washington Post article last week about Homejoy (h/t to Jarche for the link), a cleaning services web start-up. …That’s the […]

Writing tips for storytelling from Billy Wilder

Summer is always a good time to vary perspective.   On the book front this summer, “Conversations With Wilder“, by Cameron Crowe, offered me some new perspectives on story. Billy Wilder (1906-2002) was a legendary Hollywood movie writer and director. (Double Indemnity, Sunset Boulevard, Some Like it Hot, The Apartment and many more). Conversations with […]