3 Mutual-benefit strategies to reduce conflict and improve the land-use application process

Land-use applications are a rich source of conflict, almost everywhere. That’s certainly my experience, here in Victoria. Too often, the interests of developers, public administrators and community members are in conflict, especially when a rezoning, or amendment to the Official Community Plan, is required.  It’s not uncommon for changes proposed by a developer to be […]

Summer before Fall: A technique to cool things down when team conflict gets too hot

How often have you been in a team or group meeting of some sort, conflict flares, and before you know it, there’s too much talking and not enough listening? Summer before Fall   Summer before Fall is a (non-gender-specific) technique to cool things down when tensions rise in your group. The technique promotes active listening […]

Pass to Receive: Using sports as a metaphor in communication skills training

As a youth, I often played pick-up football games with my buds.  We’d meet in the local park, pick teams, and away we’d go. When it was my turn to be quarterback, I loved calling a ‘long bomb’ passing play. When it went well, my pass was “right on the money”, and my friend caught […]

Behaviours bring values to life

This week, I’ve been reflecting more on the relationship between “values” and “behaviours”, especially organizational values and behaviours, in preparation for some fall workshops I’m delivering. Behaviours bring values to life Values represent our intentions. That’s different from our behaviours, actions, which are how we reveal ourselves to others. Behaviours bring values to life. Valued […]

Our relationship with orcas (killer whales) is transforming us

When I moved to Victoria in the early 1990’s, one of the first things I did was go to Sealand of the Pacific, to watch the orcas, “killer whales”, perform. Sealand, in my neighbouring municipality, Oak Bay, was barely a kilometer from my home. Today – Sealand is no more – though a landmark orca […]