Facilitating Organizational Change Through Creativity and Ensemble

When a new lens on organizational change comes along, I perk up.  As a mediator and consultant, I know the value of lens; of changing perspective, as a lead-in to problem resolution.      “The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking.” […]

Effective Communications: Align virtual channel with feedback requirements

If you’ve ever fired off an email, and mistakenly thought your communication work was done, raise your hand.  Mine’s up; both of them! Feedback loops are about working with the effect of your actions, on the other person. Feedback loops get even more complicated, in the virtual arena. Here’s a two-minute screencast I created; explaining […]

Out of This World Collaboration

Summer is a time to chill with some good reads.  And what could be better than some ‘out of this world’ escapism!  This week I read An Astronaut’s Guide To Life On Earth, by Chris Hadfield (@Cmdr_Hadfield).  Hadfield was the Canadian commander of the International Space Station (ISS), a multi-nation collaboration, for 5 months in […]

Effective communications: High-context in a low-context virtual world

Keeping communications high-context in the virtual world can be a frustrating exercise.  Virtual interactions tend to favour low-context, direct and impersonal, forms of communication.  If you’re from a high-context culture, beware. Here’s a two-minute screencast I created to look at the high/low context conundrum, and what you can do about it: This screencast is part […]

A Lesson from a Golf Champion: Separate Process and Outcome

Rory Mcllroy won last week’s British Open golf tourney.  The British Open (aka “The Open”) is considered one of the 4 majors; i.e., global golf’s most influential competitions.   Mcllory’s assessment of his triumph was revealing, and included some insights, on letting go, and detaching oneself from the outcome.  Zen-like. Only 25, Mcllroy is golf’s current […]